Viking Horn Mug

Shipping Times and Shipping Information

In order to deliver your orders to you in the safest and fastest way, completely free of charge, we ship all our orders via air cargo. Our shipping time varies depending on the country the order will be sent to. For orders within Turkey, our shipping delivery time is 6-8 business days on average. For shipments to European countries (excluding the UK), the delivery time varies between 4-6 business days. For shipments to the United Arab Emirates, the delivery time is 7-9 business days on average.

After you send your order, we will send you a shipment confirmation email and this email will include a "Track Order" button. This button will direct you directly to the cargo tracking site, where you can instantly track the current cargo status. You can also get information about the latest status of your shipment from the "Track Your Cargo" section in our store with the tracking number provided in the email. Your orders are delivered to you by Aras Cargo, Yurtiçi Cargo or PTT Cargo, depending on your delivery address.

Return Policy and Product Conditions

If there is a manufacturing error, a problem or a wrong shipment in the product sent, you can apply for an unconditional return within 14 days from the date of delivery. In such a case, it is sufficient to contact us for the return process and follow the necessary instructions. Customer satisfaction is our priority in our return processes; therefore, we support you every step of the way to ensure that the process progresses as quickly and smoothly as possible.

Due to hygiene standards, used or opened products are not accepted for return. This measure has been taken to protect the hygienic quality of our products and to provide a reliable shopping experience to all our customers. Please carefully check whether the products you purchase meet your expectations before using them. We thank you for your sensitivity in this regard, keeping our hygiene and safety standards at the forefront.

We would like you to know that we are with you in return and exchange processes with our customer satisfaction-oriented service approach. In your return applications, after the necessary checks and approval process are completed, our aim is to ensure your satisfaction by providing a quick solution. You can contact our customer support team for more information about our return policy.

FIRST MOTTO: Special Designs That Inspire Your Style FIRST MOTTO is designed for those who want to challenge the ordinary and show a unique stance. Our products are not just accessories; they are pieces that express your personal style and reflect you. We offer a unique experience in each of our designs by blending the dynamism of modern life with the attention we give to detail.

Our brand, which was born in Ankara, the capital of Turkey, today reaches our customers all around the world with an international touch. Each product comes to life with meticulously selected materials and a meticulous production process. We are committed to providing a shopping experience that makes you feel quality and trust throughout the process from shipping to delivery.

The Power of Details At FIRST MOTTO, every detail has a meaning. Our products stand out not only with their appearance but also with the elegance and ease of use in their designs. Each piece is designed to easily fit into your daily life. With its long-lasting structure and unique design, FIRST MOTTO offers you not just a product, but a piece that will accompany your life.

Discover Your Style FIRST MOTTO is designed for those who love to be unique and want to write their own story. Our original and striking designs inspire you to create your personal style and express your difference. Here you will find the excitement of creating not just a product, but a style that is unique to you.

If you want to redefine your style and discover something special for yourself, we invite you to the exclusive world of FIRST MOTTO. Every choice is a story; it's time to write your own story.